Impact of IT on Retail & Consumer Services

May 2019

Nowhere is the impact of technology more visible than in Retail and Consumer Services. Now, with IOT and smart phones, consumers are changing the way they buy in ways not seen before. This is meaning that for retailers, they are being caught in a quite literal war for survival, where for those with large bricks and mortar operations, it is not clear if their business model is even sustainable. Indeed it is estimated up to 140,000 jobs are at risk in the sector.

However, there are companies that are adapting successfully, where for the ones that are doing so, they are investing heavily into technology themselves, for context, vacancies in IT are up over 30% year on year, where within this, the fastest growing area of IT recruitment over the last two years has actually been for Android as businesses look to develop their own e-commerce functions. Mobile is indeed taking over retail.

Also worth mentioning is that businesses are starting to take IT security seriously at last. After several high profile incidents where consumer services companies have been found to be in breach of customer data, businesses now are staffing up aggressively to combat this threat. As a result IT security roles are up 97% year on year, making this the fastest growing area in IT.

To find out more about what has been happening in the sector, download our complimentary report now!

Yes, I want this report!


Yes, I would like to receive more information about your products, offers, and events. I understand I can unsubscribe at any time.*

When you provide the information above, we will use it to process your request as described in our Privacy Policy .

Related Posts

Banking Law Sector – Report   May 2019 As the UK approaches it’s EU end game, so the legal sector is seeing its own challenges. For city lawyers, banking has b...
Regional Trends Report – South   APSCo and Vacancysoft April 2019 While the UK economy is projected to dip in 2019, due to the drag on business investment than...