This report finds that UK insurance vacancies fell by 5.7% in 2025 as AI and automation reshaped hiring, sharply reducing claims and broking roles while demand for digital and IT talent grew. London remained the dominant hiring hub with 44.3% of vacancies, while company strategies—such as acquisitions, consolidation and investment in technology—drove diverging recruitment trends across the sector.
AI adoption into insurance is accelerating as businesses optimise processes to improve outcomes while streamlining headcounts, with claims in particular being impacted. As a result, despite a year where the sector saw record profits, vacancies have fallen by 11.7% in 2024 compared to the year before.
Stay informed with the latest insights on labour market shifts, hiring patterns, and industry-specific analytics. Our Snapshots highlight key developments across multiple sectors, helping you navigate the evolving recruitment landscape.
Stay informed with the latest insights on labour market shifts, hiring patterns, and industry-specific analytics. Our Snapshots highlight key developments across multiple sectors, helping you navigate the evolving recruitment landscape.
Stay informed with the latest insights on labour market shifts, hiring patterns, and industry-specific analytics. Our Snapshots highlight key developments across multiple sectors, helping you navigate the evolving recruitment landscape.